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GDK

Better Business Bureau®, Inc.
Serving Southern California


info@bosbbb.org

Reliability Report Sections & Content Format


Member Reliability Report

May Not Be Reproduced for Commercial or Sales Purposes
Issued on: 8/27/2005

General Information
gdkss@hotmail.com
ID:  xxxxxx
Company name:  GDK
GDK
Company address:  6939 Baird Av.#105
Reseda,CA 91335
See the location on a map
Original business start date:  1994
Type of entity:  Private owner
Principals:  Gerald Daniel Krug,owner
Number of employees:  1
Phone number:  1-877-619-2277
Fax Number:  818-757-7721
Email address:  gdkss@hotmail.com
BBB Membership Status:  This company is not a Member
Date joined BBB:  pending
Type of business:  INTERNET MARKETING
WEB SITE DESIGN SERVICE
MARKETING CONSULTANTS
Web site address:  http://www.heavenonearth.biz

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

BBB Membership Status
This company has been a member of this Better Business Bureau since pending. This means the company supports the Bureau's services to the public and meets our membership standards.

If you choose to do business with this member company, please let the company know that you contacted the Better Business Bureau for a Member Reliability Report.

Program Participation
GDK participates in the Membership Identification Advertising Seal program BBBOnline Member and the BBBOnLine Reliability Seal program BBBOnline Member. GDK has committed to ethical business practices on the Internet. GDK has agreed to use special procedures including arbitration and informal dispute resolution if necessary to resolve complaints.

Nature of Business
GDK specializes in internet marketing services and traditional marketing programs. The company was established in 1994 in California. The company employs 1 person. Mr. Krug is the Owner of the company. Any questions or problems may be directed to the attention of Mr. Krug. 

Customer Experience
Based on BBB files, this company has a satisfactory record with the Bureau. The Bureau has processed no customer complaints on this company in its three-year reporting period.

To have a "satisfactory record" with the Bureau, a company must be in business for at least 12 months, properly and promptly address matters referred to it by the Bureau, and be free from an unusual volume or pattern of complaints and law enforcement action involving its marketplace conduct. In addition, the Bureau must have a clear understanding of the company's business and no concerns about its industry.

Customer Experience Complaint Information
The BBB complaint process.

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed. The following data concerns complaints processed by the BBB over the last 36 months.

Closed Complaints
Last
1 month
to
12 months
Closed Complaints
Last
13 months
to
24 months
Closed Complaints
Last
25 months
to
36 months
Closed Complaints
Total Last
1 month
to
36 months
 
Complaints Resolved 0 0 0 0 0.00%
Complaints Unresolved 0 0 0 0 0.00%
Company Made Every Reasonable Effort to Resolve 0 0 0 0 0.00%
Complaints No Response 0 0 0 0 0.00%
Total 0 0 0 0 0.00%
 
Nature of complaint definitions
Complaints
Concerning


Advertising
Issues
Complaints
Concerning

Credit or Billing
Issues
Complaints
Concerning


Delivery
Issues
Complaints
Concerning

Product
Quality
Issues
Complaints
Concerning

Customer
Service
Issues
Complaints
Concerning

Repairs or
Service
Issues
Complaints
Concerning
Guarantee
or
Warranty
Issues
Complaints
Concerning

Refund or
Exchange
Issues
Complaints
Concerning


Selling
Issues
Complaints
Concerning


Contract
Issues
Complaints
Concerning



Miscellaneous
Total
Complaints Resolved 0 0 0 0 0 0 0 0 0 0 0 0
Complaints Unresolved 0 0 0 0 0 0 0 0 0 0 0 0
Company Made Every Reasonable Effort to Resolve 0 0 0 0 0 0 0 0 0 0 0 0
Complaints No Response 0 0 0 0 0 0 0 0 0 0 0 0
                         
Total Last
1-36 Months
0 0 0 0 0 0 0 0 0 0 0 0
                         
Total Last
25-36 Months
0 0 0 0 0 0 0 0 0 0 0 0
Total Last
13-24 Months
0 0 0 0 0 0 0 0 0 0 0 0
Total Last
1-12 Months
0 0 0 0 0 0 0 0 0 0 0 0
 

The information in the table below represents a comparison of all companies in the BBB database in the same type of business as GDK. Companies may engage in more that one type of business. The percent of time the business engages in a type of business is not accounted for. The BBB database consists of businesses located in Southern California. There is no known industry standard for the number of complaints a company can expect. Please keep in mind, as stated above the company's size, number of employees, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB.

WEB SITE DESIGN SERVICE INTERNET MARKETING MARKETING CONSULTANTS
# of companies with
NO complaints in the
past 36 months
266 87 185 GDK with 1 employee(s) is in this range.
# of companies with
1-4 complaints in the
past 36 months
21 17 10
# of companies with
5-25 complaints in the
past 36 months
1 2 0
# of companies with
26-99 complaints in the
past 36 months
2 0 1
# of companies with
100 or more complaints in the
past 36 months
0 0 0
Total # of companies
in the BBB database
in this type of business
290 106 196
 

Customer Experience Compliment Information
The below compliment section is a new feature of this BBB's Reliability Report, as of 12/17/2004, and therefore:

  1. Most companies will not have any compliments on file and nothing negative
    should be construed because of this.
  2. The compliments are unfiltered.

The information in the tables below represent Positive Customer Experience via our Compliment a Company service.

Compliments
Last
1 Month
to
12 Months

Compliments
Last
13 Month
to
24 Months
Compliments
Last
25 Month
to
36 Months
Compliments
Last
1 Month
to
36 Months
Excellent 0 0 0 0
Good 0 0 0 0
Total 0 0 0 0

Nature of compliment definitions
Compliments
Regarding

Product/Work
Quality
Issues
Compliments
Regarding

Customer
Service
Issues
Compliments
Regarding

Repairs or
Service
Issues
Compliments
Regarding

Refund or
Exchange
Issues
Total
Excellent 0 0 0 0 0
Good 0 0 0 0 0
Total Last
1-36 Months
0 0 0 0 0
Total Last
25-36 Months
0 0 0 0 0
Total Last
13-24 Months
0 0 0 0 0
Total Last
1-12 Months
0 0 0 0 0

Related Purchase & Protection Tips
How to Select an Internet Service Provider for Consumers
How to Select an Internet Service Provider for your Business
Read Before You Sign

Report Date: Report as of: 8/27/2005 - JS
Copyright date: © 2005 Better Business Bureau®, Inc. serving Southern California
ID:

Standard Disclaimer
As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of the BBB, it is stated in this report.

The "Better Business Bureau Reliability Report" is copyrighted and may not be reproduced in part or in its entirety for commercial or sales purposes. The name Better Business Bureau and the BBB logo are federally registered trademarks.

If you choose to do business with this company, please let the company know that you contacted the Better Business Bureau for this Reliability Report.


If you believe any of the factual information in this Reliability Report should be updated, removed or added to, please click here.

 

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